PAYMENT METHOD

Legal entities and individual entrepreneurs pay for the order by Bank transfer. The invoice is automatically sent to your email address after the order is processed by the Manager, and you can also download it in your Personal account/List of orders..

Individuals can pay for an order using a Bank card. Credit card payment is carried out through AO "ALFA-BANK".

VISA, MasterCard, MIR cards are accepted for payment

The Internet payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and MIR On the principles of confidentiality and security of payment, which uses the most modern methods of verification, encryption and data transmission over closed communication channels. Bank card data is entered on the secure payment page of AO «ALFA-BANK».

On the Bank card data entry page, you will need to enter your Bank card details: card number, cardholder's name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary data is printed on the map itself. The three-digit security code is the three digits on the back of the card.

Then you will be redirected to Your Bank's page to enter the security code that will be sent to you in an SMS. If you do not receive the security code, you should contact the Bank that issued your card.

Cases of refusal to make a payment:

• the Bank card is not intended for making payments over the Internet, as you can find out by contacting Your Bank;
• there are not enough funds to pay with a Bank card. For more information about the availability of funds on your Bank card, please contact the Bank that issued the Bank card;
• Bank card details entered incorrectly;
• your Bank card has expired. The validity period of the card is usually indicated on the front side of the card (this is the month and year until which the card is valid). For more information about the card validity period, please contact the Bank that issued the Bank card;

For payment by Bank card and other issues related to the site, you can contact us by phone: +7 (495) 660-94-49.

The personal information you provide (name, address, phone number, e-mail, Bank card number) is confidential and not subject to disclosure. Your credit card information is only transmitted in encrypted form and is not stored on our Web server.

Cash refunds are not allowed for card payments. The refund procedure is governed by the rules of international payment systems. To return money to a Bank card, you must fill out the "Application for a refund", which is sent by the company to the email address on request and send it along with a copy of your passport to the address info@expertnk.ru. 

The refund will be made to the Bank card within 21 (twenty-one) business days from the date of receipt of the "Application for a refund".